Wizard Windows and Doors, in addition to any manufacturers warranties, offer a 2 Year Workmanship Warranty*(exclusions apply).
This warranty is offered only on products or services supplied and installed by Wizard Windows and Doors. The warranty on the products installed will be in accordance with the specific manufacturer of that respective product.
The warranty offered excludes all storm doors, doorknobs, locking devices, caulking or accent, and accessory hardware as they are subject to weather and seasonal changes resulting in required regular maintenance and adjustment. No warranty on framing and cutouts. No warranty on seal units installed separately.
Wizard Windows and Doors will not be liable for and this warranty does not apply or extend to all defects or damages as a result of vandalism, abuse, accident, neglect, natural disasters, improper handling, inappropriate maintenance, or any item that would be considered to be a normal periodic adjustment. This warranty does not apply to defects or damage caused by improper ventilation, heating or condensation due to excess humidity. This warranty will cover the remedy of the faulty workmanship and does not cover any incidental or coincidental work caused by such.
To achieve performance under this warranty contact our Service Department at the contact on the right with proof of purchase.
When you are making a claim we will require the following information:
- Identify the product that is involved
- The date of purchase and /or installation
- A complete description of the defect
- The address where the product can be inspected
- Your name
- The telephone number(s) where you can be reached
- Your email address